Most teams adopt AI by letting each person try tools on their own. Some get faster, some get nothing, and nobody can say whether marketing as a whole improved.

A better approach starts with the work, not the tools.

Good jobs for agents

  • Research and monitoring: tracking competitors, collecting reviews, summarising sales calls, watching how AI assistants describe you.
  • First drafts at volume: product descriptions, ad variations, email sequences, localised versions of pages.
  • Operations: tagging and routing leads, cleaning data, building reports, scheduling and publishing.

Jobs that stay with people

  • Deciding positioning and what the brand stands for.
  • Choosing where to spend and what to stop.
  • Relationships with customers, partners and the press.
  • Final judgment on anything public.

How to roll it out

Map your team's weekly work and mark each task as judgment, craft or repeatable. Automate the repeatable work first, with a person reviewing outputs. Measure time saved and quality, then expand. Redesign roles as you go, so people spend freed-up time on the judgment work that actually moves growth.

Done well, a team of three can cover what used to need fifteen, and do it with more thought, not less.